Insurance exists to protect you from the financial burden that comes with many types of loss.  If you are presently experiencing a loss, the following SouthGroup location guide will direct you towards prompt response and assist you in beginning the claims process:

To report a claim please contact the SouthGroup location
which services your account

If it is after business hours & your claim needs immediate attention please call the company whose policy you own at the appropriate number listed below.  Please try to have your policy number handy before calling these "company direct" service numbers.  Upon completing this call, we request you also call us at the suitable number listed above to inform us of your claim as well.

Bay Springs, MS 11-A Third Street Tel: (601) 764-2232	Clarksdale, MS 118 Third Street Tel: (662) 624-6571	Cleveland, MS 105 South Court Street Tel: (662) 843-2747
Collins, MS 206 Main Street Tel: (601) 765-4466	Columbia, MS 330 Church Street Tel: (601) 736-4537	Greenville, MS 327 Main Street Tel: (662) 378-5200
Greenwood, MS 113 E Washington Street Tel: (662) 453-5631	Greenwood, MS 711 Hwy 82 West Tel: (662) 453-7441	Hattiesburg, MS 814 West Pine Street Tel: (601) 544-2122
Hattiesburg, MS 812 Hardy Street Tel: (601) 545-1643	Jackson Metro 795 Woodlands Pkwy, St 101 Ridgeland, MS 39157 Tel: (601) 914-3220	Laurel, MS 409 Central Avenue Tel: (601) 649-4062
Port Gibson, MS 620 Market Street Tel: (601) 437-8826	Richton, MS 210 N. Front Street Tel: (601) 788-6733	Ridgeland, MS 795 Woodlands Pkwy, St 101 Tel: (601) 914-3220
Southhaven, MS 946 Goodman Road E. Tel: (662) 349-2021		Sumner, MS 116 N. Court Tel: (662) 375-8047

The following information will guide you directly to the insurer for prompt after hours service:

Audubon Insurance Company
Toll Free Claims Number – 1 (800)274-9830

Brierfield Insurance / MS Insurance Managers
Toll Free Claims Number – 1 (800)530-7800

CNA Insurance Company
Toll Free Claims Number – 1 (877)262-2727

Farmers Group Insurance Company
Toll Free Claims Number - 1 (888)516-5656

Foremost Insurance Company
Toll Free Claims Number - 1 (800)527-3907

GMAC Insurance Company
Toll Free Claims Number - 1 (800)468-3466
File your GMAC Claim Online: Click Here

Great River Insurance Company
Toll Free Claims Number - 1 (888)880-4130

Guide One Insurance Company
Toll Free Claims Number - 1 (888)748-4326

Hartford Insurance Company
Toll Free Claims Number – 1 (800)327-3636
Online Claim Services For Individuals - Auto, Home
Online Claim Services For Businesses - Commercial

Hartford Steam Boiler Insurance Company
Toll Free Claims Number – 1 (888)472-5677

Kemper Insurance Company
Toll Free Claims Number – 1 (800)464-5108

Metropolitan/MetLife Insurance Company
Toll Free Claims Number - 1 (800)873-2634

National Grange Mutual
Toll Free Claims Number - 1 (888)646-2498

Ohio Casualty Group
Toll Free Claims Number - 1 (800)366-6446

Pennsylvania Millers
Toll Free Claims Number - 1 (423)282-5205

Drive Insurance Company (from Progressive)
Toll Free Claims Number - 1 (800)274-4499
Online Claim Services - Click Here

SAFECO Insurance Company
Toll Free Claims Number [glass only] - 1 (800)862-6777
Toll Free Claims Number [all other] - 1 (888)557-5010
Toll Free Customer Service 24/7 - 1 (800)332-3226
Online Claim Services - Click Here

State Auto Mutual Insurance Company
Toll Free Claims Number Glass Only - 1 (888)504-4527
Toll Free Claims Number 24/7 All Other - 1 (800)766-1853
Want to submit your State Auto Claim Online?... Click Here

The Travelers
Toll Free Claims Number - 1 (800)252-4633

Victoria Insurance Company
Toll Free Claims Number - 1 (800)926 3168

Automobile Claims...

The Basics...

• Our job is to help you.
• But you can also help us to help you.
• The more you can tell us about a loss, the more we can do to adjust your claim quickly and efficiently.
• If you are in an automobile accident, first seek medical attention for anyone who has been injured. Then you can begin gathering information to help with your claim.
• Keep in mind that you are the best person to tell us what happened. So be prepared to provide as many details as possible about the accident, where it happened and how it occurred. This information can be critical in settling a claim.

Homeowners Claims...

When it comes to your home, any loss can be devastating. By working together, we can help make your recovery from a loss a lot less painful.

Property Damage Or Theft...

• Begin by making a list of everything that has been damaged or lost in the claim. The more information you can provide, the more quickly we can adjust your claim.
• List as much detail as possible including the model, place and date of purchase, and amount of all your damaged or stolen property.
• Receipts, owner's manuals, canceled checks and credit card bills are especially helpful.

Fire And Smoke Damage...

You can take other steps to minimize the impact of a loss at home.

• In case of fire and smoke damage promptly report your loss.
• Do not try to clean the damaged items as sometimes cleaning things without the proper equipment can do more harm than good.
• We can advise you how to best protect your property and review what is covered.

Water Damage...

If your home has suffered water damage...

• Move all your possessions out of the affected areas and then make sure that all the water is removed.
• A wetvac or emergency cleaning service can help with this job. If you use a cleaning service, save your receipts.

In the case of either fire or water damage, help protect the safety of your family and pets by keeping them out of the damaged areas.

If Your Home Is Uninhabitable...

• If your home is uninhabitable and you must stay elsewhere, keep the receipts for all your expenses.
• Your homeowners policy will pay for the covered expenses that exceed your normal, day-to-day living costs.
• Receipts are helpful in determining how much you should be reimbursed.
• It is also important that you provide us with a telephone number where we can reach you or a family member.

Liability Claim...

Another loss that is covered by homeowners insurance is a liability claim.

• Liability claims occur when one person feels that he or she has sustained an injury because of someone else's negligence.
• If you think you or a family member may have caused an injury to someone, or if someone is claiming that you have, please report the claim to our office immediately.
• As with any other kind of incident, the more information you can provide to us, the better we can serve you. If someone is injured on your property, begin by making sure the person receives immediate medical attention.
• Then collect full names, addresses and phone numbers for all parties involved.
• Finally, gather as much information as you can about how the injury occurred and be prepared to provide your adjuster with as clear an account of the incident as possible.